My sister-in-law used her miles to get me a hotel room the night before an early am flight. She arranged a shuttle service to pick me up and bring me home (an hour away from the airport). All of this to bring me to Hawaii to celebrate my brothers 70th birthday and meet my newborn great nephew. Talk about kindness! Knowing I am on restricted foods, she even asked for a shopping list. A hell of a two-week stay! Aloha. – Carol